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FAQ
How can I make a booking?
Bookings are made via the Compass App. For instructions on how to make a booking, click here.
Where do I see all of my bookings once I've made them?
Click through for a guide on how to view your bookings.
Can I get a PDF/printable copy of my bookings?
To get a printed copy of your bookings, using a laptop or desktop computer go to
https://scholastica-nsw.compass.education/Organise/ParentStudentTeacher/
or click on the community icon > Conferences
Then click on 'My Bookings' and click on 'Email / Printable copy'.
I don't have a phone that can install the Compass App
You can also book via the Scholastica Compass portal in your browser.
Tap on the community icon > Conferences
Follow the prompts
I don't know my Compass login
click 'Can't access your account?'
Follow the prompts
Why can't I make another booking right after my last booking?
Booking slots have been tailored to add a mandatory 5 minute gap between each booking for each individual. This allows you time to locate the next room or booking link, and be ready for the next meeting.
I've made my bookings, but it doesn't show me the locations
Ensure that your Compass App has been updated to the latest version from the Apple App Store or Google Play Store.
On your phone, tap the App/Play Store links and then tap the update option.
How can I join an online meeting?
Online meetings are held using Microsoft Teams links available in your bookings sheet.
For instructions on how to join your online meetings, click here.
The teacher will not admit me into the online meeting
Make sure that you have typed your full name, matching your name in Compass, to ensure the teacher can identify you.
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